1. Common Pest Problem

Public Health Pest - most common ones include cockroach, fly, midge, mosquito, rodent etc

Common pest found by industries

Locations Cockroach Fly Fruit Fly Midge Rodent 1 Back of the House Area L L L L L 2 Dining Areas H L-M M L L-M 3 Kitchen H M-H M-H M-H H 4 Guest Room L L L L L 5 Linen Room M L L M L-M 6 Loading Area M H L-M M H 7 Lobby L L L L L 8 Outdoor Areas L L L L L 9 Refuse Collection H H M-H M-H H

Remarks: H - high risk; M - medium risk; L - low risk

2. Our Pest Management Approach

2.1 Highlights

	Routine check to potential harbourage of pest - being an integral part of the pest management program specially for the most common pests found in the industry - cockroach and rodent.
	Routine check to potential harbourage of pest - being an integral part of the pest management program specially for the most common pests found in the industry - cockroach and rodent.
	Prompt response to enquiry - is a critical part in sustaining quality service especially in hotel industry with substantial amount of visitors arriving the premises on a daily basis.
	Precision treatment - aims at localized infestations and/or potential harbourage of pest, it helps minimizing unnecessary contamination to other non-infested areas; furthermore, it also reduces the amount of preparation by the client prior to treatment.
	Effective communication & cooperation - it is vital for successful implementation of pest management program.

2.2 Key Components of Our Program for Food Establishment Industries

	Monitoring
	Determination of infested level
	Application of strategies & tactics
	Evaluation and program redesign

2.3 Key Steps of Our Program

	Inspection to the premises specially at "high risk areas"
	Identification of pest, pest damage or the potential for pest infestation
	Review structure proofing & facilities specially at each immediate entrance from outdoor areas as well as food preparation and serving areas
	Localized control application procedures
	Report with recommendations
	Evaluation of the treatment
	Communication with the customer

3. Features of our Pest Control & Management Program

	Modern control technology for flying insect specially at indoor area: a 24 hour control system and devices suitable for both dining and kitchen areas.
	Effective and "preparation-free" cockroach control technique: a safe and effective program that could be implemented without the need of covering utensil or food before treatment.
	Effective monitoring and controlling devices for rodent at both indoor and outdoor areas: the use of well-design traps and bait stations at strategic locations does not keep track on any rodent activity occurred in both indoor and outdoor areas, it also acts as defensive lines against the intrusion of rodent.